Response to Insulting Offer During Negotiation

Topic: Business Communication
Words: 304 Pages: 1

The process of negotiation is a delicate and complex process that does not allow making hasty decisions based on emotions. Therefore, in the described scenario, following the immediate response and ending the negotiation process would be unwise and unreasonable. Instead, one should focus on seeking the solutions that will satisfy all parties involved, while also communicating the essential response and ensuring that the parties involved remain well-meaning and respective of one another.

In order to adders the obvious lack of understanding between the parties and the concern for each other’s feelings, one will have to ensure that the participants are aware of the opponent’s value of the issue at hand and the willingness to collaborate. The specified outcome will increase the extent of trust between those involved, which, in turn, will prevent the opponents from undervaluing the other party (Lewicki et al., 2020; Caputo et al., 2019). As a result, the emphasis on collaboration and understanding will help ensure that the opponent does not take the issue lightly and dopes not underestimate the other party (Kittikhoun & Staubli, 2018; Harpaz & Mateos, 2019). Consequently, the scenario that demonstrates an evident contempt toward one of the participants of the conversation will be addressed, with the opponent changing the attitude and continuing a respectful conversation regarding the subject matter. In other words, it is highly recommended that the described scenario should be counteracted with an increase in openness, transparency, and cooperation.

By selecting the compromise- and collaboration-based strategies of negotiation while enhancing the communication process and conveying the unacceptability of the proposed offer, one will be able to achieve the key goals of the negotiation process. The proposed solution will allow minimizing the risks of an open confrontation, therefore, facilitating a successful outcome. In addition, it provides the grounds for the future cooperation between the parties.

References

Caputo, A., Ayoko, O. B., Amoo, N., & Menke, C. (2019). The relationship between cultural values, cultural intelligence and negotiation styles. Journal of Business Research, 99, 23-36.

Harpaz, Y., & Mateos, P. (2019). Strategic citizenship: Negotiating membership in the age of dual nationality. Journal of Ethnic and Migration Studies, 45(6), 843-857.

Kittikhoun, A., & Staubli, D. M. (2018). Water diplomacy and conflict management in the Mekong: From rivalries to cooperation. Journal of Hydrology, 567, 654-667.

Lewicki, R. J., Barry, B., & Saunders, D. M. (2020). Negotiation (8th ed.). McGraw Hill.