Introduction
Maryland Technology Consultants, Inc. specializes in business process consulting and IT consulting while also providing outsourcing IT consulting services such as vendor evaluation and performance management. In planning the organization’s expansion to new offices and increasing the overall number of employees, the company faces significant challenges due to high competition in the field and inefficient employee hiring processes. Furthermore, high dependence on the number of high-skilled consultants limits the ability of the organization to apply for participation in a large number of projects. On the other hand, maintaining a large number of employees in the organization is impossible due to the lack of contracts. This report will analyze the organization’s state, develop a system of requirements for the applicant hiring system, and propose a plan for implementation of the solution to improve the hiring process and promote MTC’s growth.
Strategic Use of Technology
Business Strategy
MTC’s business strategy focuses on several significant points, which include increasing the number of contracts, building a base of consultants available for remote assistance to MTC’s onsite teams, and establishing a good reputation among clients. Furthermore, the company plans to position the high quality of its services and professionalism of onsite consultant teams as the main attraction factor for clients. However, the current hiring system has several shortcomings due to the inability to manually process a large number of resumes in a short time.
The introduction of IT solution will significantly increase the speed of applicants’ resumes processing. Furthermore, implementing an application tracking system will reduce the time required for hiring new employees from the application submission by the candidate to the start of the new employee’s work. Thus, the implementation of IT solution will support the organization’s growth by allowing MTC to hire more employees in a shorter time to meet clients’ requirements.
Competitive Advantage
The company prioritizes the role of employees for MTC’s reputation and competitive advantage because of the high level of competition in the consulting field. In competing with large IT consulting firms, MTC acknowledges that knowledge presents the main strength of the organization in business innovation (Salunke et al., 2019). Implementing an applicant tracking system will allow hiring managers to highlight candidates with skills that are especially valued by the company and mark their applications as more important for consideration. Thus, MTC will be able to recruit a high-quality and customer-oriented workforce, which will present a significant competitive advantage over larger companies.
Strategic Objectives
Recruitment and hiring systems are closely aligned with strategic objectives in modern technology-driven organizations (Nikolaou, 2021).
Decision-Making
The role of hiring systems has become more important in management and decision-making in the new industrial revolution (Whysall et al., 2019).
References
Nikolaou, I. (2021). What is the role of technology in recruitment and selection? The Spanish Journal of Psychology, 24, 1-6.
Salunke, S., Weerawardena, J., & McColl-Kennedy, J. R. (2019). The central role of knowledge integration capability in service innovation based competitive strategy. Industrial Marketing Management, 76, 144-156.
Whysall, Z., Owtram, M. and Brittain, S. (2019). The new talent management challenges of Industry 4.0. Journal of Management Development, 38(2), 118-129.