Frontline Managers and a Company’s Success

Topic: Management
Words: 284 Pages: 1

My peer supports the author’s view that a company’s success is in the hands of its frontline managers. He believes that this source should be considered credible because it summarizes the author’s years of experience as a CEO. I think my peer has managed to address the opposing viewpoints adequately. For example, his judgment that the company is successfully executed from the top down should be considered convincing. Indeed, many managers still follow an authoritarian management style, which is already outdated. The success of any management improvement project depends not on the will of one manager but the support of the company’s employees.

My peer has provided adequate and reliable information because the report’s author is a professional in his field and uses verifiable statistics. Moreover, he builds his arguments logically and consistently. I think that my colleague should be ready to discuss the topic related to the management’s focus on its effectiveness, without transmitting it to the employees. The CEO’s productivity is the efficiency of all the company’s employees, and to increase productivity, everyone must strive for this growth (Hassan, 2011). However, this raises the question of how justified this overlap of responsibilities is. When the CEO acts as both a mentor, teacher and advisor, it can cause particular difficulties.

The sources described by my colleague in the annotated bibliography are related to his argument clearly and understandably. The papers deal with the impact of leadership on employee engagement, job satisfaction, and burnout at work. The authors of the analyzed articles argue for the practical necessity of effective management based on implementing leadership skills. I think that the sources chosen by my colleague are strong because their conclusions are based on statistical data.

References

Hassan, F. (2011). The frontline advantage. Harvard Business Review. Web.