Conflict Resolution in Teams and Groups

Topic: Business Controversies
Words: 1403 Pages: 5

A team is a collection of people who have definable membership, group consciousness/solidarity, and a sense of shared purpose, are interdependent, able to interact and sustain one other, and have the ability to work together. A team is built when a need for the provision of problems solution is required, when decisions by agreement are essential, when there is an elevated level of an option and unreliability when dedication is needed, when a big scale of proficiency and different expertise is required, when balanced views are sort and when member’s aims can be clustered towards a common goal (Goswami & Agrawal et al., 2019).

The model shows a path-goal mechanism in which a leader is expected to be supportive, directive, participative, and achievement-oriented. Situational forces behind this model include the work environment and the subordinate characteristics. When combined with leader behavior, all these breed influences in which the subordinate outcomes are motivations, satisfaction, and outstanding performance. Conflict is a battle among integral groups over goals they believe are irreconcilable resources they consider insufficient. When approaches are made to solve a conflict, the process is defined as conflict resolution. Conflict resolution has five modes: collaborating, competing, avoiding, accommodating, and compromising (Hendrycks et al., 2021). Competition, for example, when quick, decisive action is vital — finding a consolidative solution when both studies are too important. Compromising on arrival at practical solutions under time pressure, avoiding potential disruption outweighs the benefits of the resolution, and accommodation in building social credits for later issues.

Impact of Problem-Solving on Team Leadership

Problem-solving has promoted cooperation in team leadership since open communication, and face-to-face verbal commitment have provided space to uphold the trustworthiness of others. Social trust is also built between teammates. Believing that another person’s activity will be advantageous to one’s interests enables persons to operate together as a unit, gathering their resources to attain more than they could independently. Another factor influencing teamwork is a person’s social character. When group members place soaring merit on their group membership, their character (their personal view) can be organized by the goals of that group. The power of a person’s identity within a group is a key identifier behind participation in wide-ranging cooperative efforts. Another factor is culture, as it strongly affects people’s beliefs and their ways of interaction.

Social comparison helps individuals in a team to gauge and sharpen their skills. It also provides a drive that one needs to ascend to the occasion, increase stimulation, and make progress towards one’s goals. Teamwork provides a sense of belonging and promotes a person’s self-esteem. Problem-solving has also encouraged the need for social facilitation and group decision-making. Problem-solving has inclined some modes of resolving conflicts. These include participating when quick, crucial action is important, collaboration when one’s aim is to learn, agreeing when opponents with the same power are committed to collectively complete goals, circumventing when matters seem incidental or suggestive of other issues, and obliging when harmony and stability are important (Li et al., 2021).

Short Story

For example, team leadership and conflict resolution can be applied in computer science, developing software to solve interactive health-related conflicts in hospitals. Internet of Medical Things is a perfect example of a teamwork-based model to ease the work overload in hospitals, increase the speed of the working processes, reduce costs and introduce remote interaction between patients and health workers via machines (Currie et al., 2020). Conflict, in this case, is a positive one. Programmers with high precision in software development cooperate and generate ideas to solve problems.

The problem here is increased patient-to-doctor interactions. The idea is to reduce the interaction between health workers and patients by introducing automation and machine interaction through medical technology. The team selects the leader who will supervise the project as the working teammates are involved in advanced research for this project. Views are collected from each party (empathy) on how to develop a possible solution for this project. The team can then weigh different arguments on the limitations of the project and its contributions. If the project has been approved, then the project’s building begins. In this way, a conflict has been resolved.

Additional Resources

The Internet of Medical Things is an advanced modern technology and innovation to reduce the interaction between patients and health workers via interactive machines enhanced by software development through the combined network flow metrics and patient biometrics.

Duty of Jesus

Jesus was a charismatic, visionary, and transformational leader. He appointed 72 disciples to help in ministry work. Out of the 72, he set 12 to be part of his spreading the gospel. Jesus highly ventured hierarchical leadership. There is a division of task and specialization. Some disciples were evangelists, singers, prayer warriors, and tax collectors. Jesus transformed the world into a cheerful God fearing globe just through leadership. He tried to solve a conflict of sin in humans and reconcile with God to his people. Team leadership eased his work even after returning to heaven. He showed service to people; not only was he a leader, but he too became a servant. He cultivated a supportive group which were willing to work with him in his ministry

Practical Tips for Personal/Professional Setting

International cooperation is a major impact on the development of most projects developed by a visionary team. Generation of new ideas and technology from other organizations into one’s organization leads to speedy growth. Holding virtual meetings, video conferencing, and audio-visuals to ease physical planning costs, travel duration to the engagement site, and avoid late room booking. Interactive team work where all are leaders to terminate the hierarchical organization setting. Early formulation and distribution of plan before the meeting give teammates time to brainstorm and research on topics of interest related to the agendas. One can work with a small team to produce productive results, employing social media platforms as meeting spaces for hosting occasions.

Post-meeting communication gives way forward for the next meetings, new projects, or future agendas. Organize parties or holidays to free teammates and make the love of being part of the development team. Create elevator speeches for the team to induce new ideas and projects to the organization, avoid fallacies, and induce frequent performance evaluations to the team to determine the level of performance of each teammate. Training can also help managers identify areas in which employees’ lack analytical thinking for immediate and future performance. Reward systems as a form of appraisals, particularly merit-based compensation plans, thus ensure strict time management to complete the projects in time and boost the team’s speed.

Self-Reflection Question

  1. Is there a need for physical meetings for a large team if advanced technology is reserved?
  2. Apart from emanating organizational models (hierarchical), is there room for a more developed model if the present model has a lot of limitations?

Physical meetings, as articulated, have some specific advantages, especially for a small team population. People communicate in words and body language, such as facial expressions, body gestures, head nodding, etc. The smaller group is easy to work with. Some physically planned meetings in the case of a large team can have a lot of limitations, for example, poor facilitation by the organizing team leaders, poor preparation, impartiality, disorganized meetings, and lack of conformity of agenda. Arrangements can be held in a noisy environment. Late room booking can lead to inconveniences in the sessions. However, there is improvised space via social media platforms with the newest technology. It can support a large group of individuals, and there is an interaction between the individuals and efficient facilitation of the meetings.

More advanced technology is being evaluated such that meetings will be held and work supervisions through integrated systems and automation will be invented. System to identify gaps in the projects and signal the team with immediate effect a. Hierarchical organization is the most currently used model in interactive teamwork. With it having some advantages like authority from the top and management of projects by leaders from the top to local teammates, it somehow undermines the social network of the teammates. The Hierarchical model has caused a lot of laziness from the top leaders, misuse of funds and resources, exploitation of less fortuned teammates, poor planning and organization of meetings, slow development, and slow generation of new ideas. In coming years of advanced technology, could there be a more equally well-organized model which can put all brains into brainstorming for more projects of developments and innovations without?


Currie, C. S., Fowler, J. W., Kotiadis, K., Monks, T., Onggo, B. S., Robertson, D. A., & Tako, A. A. (2020) How simulation modeling can help reduce the impact of COVID-19. Journal of Simulation, 2, 83-97.

Goswami, A. K., & Agrawal, R. K. (2019). Explicating the influence of shared goals and hope on knowledge sharing and knowledge creation in an emerging economic context. Journal of Knowledge Management.

Hendrycks, D., Carlini, N., Schulman, J., & Steinhardt, J. (2021). Unsolved problems in ml safety. arXiv Preprint arXiv

Li, Y., Li, K., Wei, W., Dong, J., Wang, C., Fu, Y., & Peng, X. (2021). Critical thinking, emotional intelligence and conflict management styles of medical students: A cross-sectional study. Thinking Skills and Creativity

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