Maryland Technology Consultants (MTC) operates in various fields, providing consulting services to various types of both commercial and government organizations. This is mainly manifested in the conduct of information technology activities in the United States. It should be noted that the organization’s annual income amount is about $95,000,000 (“Maryland Technology Consultants, Inc.,” 2019). MTC is rapidly expanding, and at the moment, the company employs about 450 employees (“Maryland Technology Consultants, Inc.,” 2019). The specifics of the company’s business are providing its services with personal and close interaction with customers (work on-site).
MTC has concluded several additional contracts that cannot be fulfilled based on the company’s current capabilities. Therefore, it is necessary to expand the staff by 75 employees (“Maryland Technology Consultants, Inc.,” 2019). The main point is that new specialists will have to start working within 60 days, which includes a training period (“Maryland Technology Consultants, Inc.,” 2019). Thus, this report aims to analyze the company’s capabilities for introducing technology into the hiring process to simplify and improve this process. In four stages — Strategic Use of Technology, Process Analysis, Requirement, and System Recommendation — this Business Analysis and System Recommendation (BA&SR) study will highlight and recommend an IT solution to enhance the hiring process.
Strategic Use of Technology
Business Strategy
The company’s business strategy is to comprehensively provide consulting services in the information sphere, relying on the work of its trained and highly qualified personnel. At the same time, MTC strives to expand its knowledge in the field of modern concepts and strategies to meet customers’ needs (“Maryland Technology Consultants, Inc.,” 2019). It should be noted that the organization’s current system of hiring employees does not meet modern standards and the needs of the company itself. This process is carried out manually, which does not allow the Recruitment Department to conclude contracts with the necessary number of specialists on time. Consequently, MTC needs to switch to a more in-depth and well-developed employee recruitment system in order to meet customer expectations. In this case, the introduction of an IT system for recruitment will significantly simplify this process in the context of time and labor intensity (Tambe et al., 2019). In addition, this solution will allow MTC to gain access to a much larger circle of professionals from this field, which will significantly improve the quality of services provided by the company.
Competitive Advantage
It is worth noting that the market for consulting services is quite extensive, so the company faces many competing organizations. The company is in a situation where the business is expanding and, accordingly, the attention of competitors is increasing, which must be bypassed both technically and operationally (“Maryland Technology Consultants, Inc.,” 2019). However, creating a new recruitment system using IT technologies will give MTC a significant advantage. The mutual influence of such factors as human resource management and technology will allow the company to simplify internal processes and improve the quality of services significantly. The central aspect of the company is the availability of investment opportunities for implementing a technological solution that will allow analyzing a large amount of data from various professionals.
Strategic Objectives
Below is a table containing information about the goals of MTC after the introduction of a new recruitment system, as well as aspects that will be taken into account in the implementation of the entire project.
Table 1: Strategic Objectives
Decision Making
A new hiring system will assist each management job throughout the whole process, as seen in the table below (How Information Supports Decision Making, 2019).
Table 2: Decision Making
References
How information supports decision making. (2019). University of Maryland University College.
Maryland technology consultants, Inc. (2019). IFSM 300 Case Study, 1–7.
Tambe, P., Cappelli, P., & Yakubovich, V. (2019). Artificial intelligence in human resources management: Challenges and a path forward. California Management Review, 61(4), 15–42.