Importance of Systems for Collaboration and Social Business
Collaborative systems refer to information flow systems set up in business to enable teamwork and smooth transition of information such as files, data, and documents. Social business is an organ of the firm’s structure of ensuring the collaborative systems work efficiently (Greeven et al. 10). Systems of collaboration and social business play a crucial role in ensuring business success because they provide an informative ground for effective decision-making.
Technology Used by Systems for Collaboration and Social Business
The technology used includes communication technologies such as emails, voicemails, chat forums, and voice-over-internet protocol calls. They enable the business to have a wide range of fast flow of information to all workers (Greeven et al. 14). Conferencing technology employs cloud-based platforms to hold meetings. The coordination technology incorporates collaborative software, which facilitates interpersonal connections and coordinated work tasks and activities. Some tools used in coordination technology are E-calendars, project management systems, and employees and customers portals.
Benefits of Systems for Collaboration and Social Business
The systems allow for the decentralization of decision-making within the firm. Contributive decision-making promotes unity and harmony in the firm and ensures that all employees work towards the same goal. Globalization is promoted within the business, creating an environment that enhances innovation, quality productivity, and customer service. The most significant impact of collaboration and social enterprise systems is the quality interactions with and outside the firm and the enhanced information, which facilitates innovations and better decision-making, consequently developing the business.
The clan culture organization rose from collaboration, and therefore it is the best culture in promoting business processes and collaboration. If a firm adopts the clan culture, the operations and interactions are viewed as active family interactions (Greeven et al. 20). The leadership of the firm is tailored to be a mentoring and inspiring organ in the firm. The organization’s processes are regulated by commitment and traditions, and the members believe in consensus, teamwork, and communication.
Greeven, Clara S., and Susan P. Williams. “Enterprise Collaboration Systems: Addressing Adoption Challenges and the Shaping of Sociotechnical Systems.” International Journal of Information Systems and Project Management, vol. 5, no. 1, 2017, pp. 5-23.