Quality Management in an Organisation

Topic: Management
Words: 336 Pages: 1

One of the most important economic parameters determining the market strategy for product positioning is the price/quality ratio. Product quality management in an organization requires it to take explicit actions aimed at the competent operation and consumption of resources to create and maintain a given level of quality (Aquilani et al., 2017). The quality management mechanism is a set of interrelated objects and subjects of management, the principles, methods and functions of management used at various stages of the product life cycle and levels of quality management. The quality management system is a part of the organization’s management system, which aims to achieve the necessary results by the established quality objectives. That, in turn, must meet all stakeholders’ needs, expectations, and requirements.

A systematic approach to quality management involves the formation of a target subsystem of enterprise management. It implies an ordered set of interconnected and interacting elements of a production facility designed to achieve the goal of creating conditions (Bryson, 2018). It is needed to ensure the required level of quality of the production facility at a minimal cost. Quality management in an organization allows one to set a clear framework for management and create a system within the organization according to which employees will contact each other for a specific need (Bryson, 2018). It implies the orderliness of all structural units, including management, and covers all stages of production and sale of the product.

As a result of quality control, a continuous management process strives to create a convenient and efficient system focused on continuous improvement. This type of management provides for the need to ensure the effectiveness and efficiency of quality management processes, particularly the system as a whole. Modern ways of introducing a quality management system, as a result, provide an opportunity for systematic work that increases the competitive advantages of the enterprise. Customers, huge ones, often prefer to verify the quality of products before concluding a contract. It helps stakeholders evaluate products and customers and thus understand how beneficial cooperation is.


Aquilani, B., Silvestri, C., Ruggieri, A., & Gatti, C. (2017). A systematic literature review on Total Quality Management critical success factors and the identification of new avenues of research. The TQM Journal, 29(1), 184–213.

Bryson, J. M. (2018). Strategic planning for public and nonprofit organizations: For public and nonprofit organizations, a guide to strengthening and sustaining organizational achievement. Wiley.

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