Effective management requires skills and techniques in professional activities, improving the general working atmosphere and outcomes. To maintain a successful performance, it is crucial to determine the most practical approaches to leadership. Therefore, there is a need to analyze the current style utilized by the nursing manager in conflict resolution and its consequences. The nurse manager is a multidimensional position with higher responsibilities and requires new skills; otherwise, the professional activity will be ineffective.
Each specialist chooses methods to manage potential issues that may appear during professional activities. My manager utilizes a servant leadership style, directly affecting the working atmosphere and problems in the workplace and among employees. The main points of the style’s effectiveness reflect in the working environment that provokes fewer conflicts. Nevertheless, when such cases appeared, the problem was solved more quickly due to the building trust approach of the leader and the emotional healing method utilized in building our working team. For instance, the conflicts were solved in the past arguments through initial individual discussions, establishing the issue, and then cooperative compromise seeking. Hence, it is proved the effectiveness of cooperation practices and demonstrates the importance of communication to avoid letting assumptions complete the information gap.
However, the ineffectiveness was observed when highly relying on the leader nurses could not reach an agreement or avoid the conflict before it started and then awaited assistance from the manager to solve the issue. Experience demonstrates a negative correlation between employees’ avoidance of conflict management and supervisors’ servant leadership dimension of fostering subordinates’ growth and development. For instance, when employees felt their direct supervisor wanted to help them improve their skills and knowledge, they were less inclined to delay resolving conflicts. When a manager guarantees that their employees are reaching their full potential, they use the strategy of helping them grow and develop to manage the problems independently or prevent them (Fields, 2021). Employee participants were discouraged from utilizing the avoiding conflict management approach during conflicts.
Management accountability is higher due to the need to constantly be responsible for the workers and their activities. I do not think this position is the one I see myself working in right now. It is because I am entirely pleased with my current position as a bedside nurse and am confident that my work is the most beneficial according to my potential, experience, and skills. However, possibly in approximately ten years, I will be ready and glad to become a nurse manager; once I feel that I will be the most helpful in that position.
Considering my current knowledge and professional competencies, I believe that I possess some of the required skills for successful leadership. I support the approach of servant style, and the crucial nursing skill here is the need for teamwork arrangement and managing collaborative work. The leader must encourage teamwork among the nursing staff by involving them in discussions and decisions that will affect their workflow. This will help to promote trust and satisfaction with improvements. A teamwork-focused nursing management approach can help to encourage worker satisfaction, which leads to lower staff turnover and better patient care. I have experience in such practice due to my occupation as a charge nurse, which I have been taking for almost a year and a half. I already know how to work under the increased workload because both managers and charge nurses put their education and experience to use in a managerial capacity. They are accountable for maintaining healthcare facilities’ standards of care and avoiding conflict.
However, other skills must be improved personally to achieve the best quality of performance as a manager. They include mentoring practices to fully realize the potential of the servant leadership style and connect it with the followership approach. Additional leadership and nursing training opportunities can help to build such skills. Better decision-making must be developed to improve the reaction and quicker solution of professional issues among workers and nursing activities. And the final skill that I would like to improve is adaptability, which in the first place, relates to the constant changes in the healthcare industry. As a leader, my duty will be to support and share all new tendencies with other employees. This goal can be achieved by joining a professional organization.
The need for a nurse manager in the profession is apparent because only through an organized system can specialists most effectively perform their work. My impression of the position did not change much due to my initial understanding of its importance to the overall cause. Additionally, I support the servant leadership style because it is proven effective in many aspects of the nursing industry. For instance, it represents the humanitarian attributes to complement the higher cause of serving others, which is the ultimate goal of nursing (Best, 2020). Consequently, among the leadership skills that my manager follows, I want to highlight the building of collaboration in the workplace and conflict resolution through the empowerment of the employees. Developing a strong cooperative system supported by trust and a unified goal creates a sense of purposefulness in a healthcare organization. It constantly reminds workers of their motivation to achieve the most successful performance.
Therefore, effective leadership methods include a variety of skills, values, and techniques applied to the employees. My manager succeeded in his responsibility of maintenance of a healthy workplace combined with practical strategies of trust building and cooperation to resolve conflicts. I do not plan on taking this position currently, but having experience as a charge nurse and improving skills through organizations and training; I may be able to succeed in it in the future.
References
Best, C. (2020). Is there a place for servant leadership in nursing? Practice Nursing, 31(3). 128-132.
Fields, T. B. (2021). How servant leadership relates to conflict management styles at work. Journal of Entrepreneurship & Organization Management, 10(5) Web.